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live Chat to an Expert

Need some advice or have a question?

Save time and chat online with our friendly technical support team.

Live chat is available from 9am-5pm.

AEST Monday to Friday.

To begin chatting, click on balloon on the bottom right hand corner of your screen (the LIVE Chat bubble appears during available hours)

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Frequently Asked Questions

75% of the most common technical questions can be answered quickly in our FAQ area. Click here.

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User Manuals

Our User manuals have lots of ideas on how to operate your Sureshotgps with handy features and short cuts.

Click here to download your User Manual

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Product Warranty

Need to check the warranty period on your Sureshotgps?

Click here to download your User Manual

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Email Us

For questions about your product, new products or a general question, send our team an email.

Click here to send your question

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Call us

Our Sureshotgps Support team is available from 9am to 1pm Australian Eastern Standard time from Monday to Friday.

Within Australia: 1300 644 523 (Landline only) or  on  03 8872 6700 (Mobiles)

Outside Australia: +61 3 8872 6700

From 1pm to 5pm: Email us or Chat Online

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LIVE Sureshotgps™ Desktop Support Tool

Let our experts attend to your issue with the NEW Live Sureshotgps ™ Desktop Support tool. We can connect to any PC or server around the world within a few seconds as if we were sitting in front of it-even through firewalls. Simply click on the link to start the application.

Click here for Sureshotgps™ Live Desktop Support for Windows

Click here for Sureshotgps™ Live Desktop Support for MAC